Help Center

The time needed to prepare an order for shipping varies. Typically orders are processed within 1-3 business days*!

Shipping time comes into play once item is shipped!

*business days: Monday-Friday (holidays excluded)

After we ship your order there is nothing we can do. If the tracking says the order has been delivered you will need to get into contact with USPS and open a missing package claim. Sometimes parcels are miss scanned as delivered, if this is the case USPS should be able to arrange proper delivery!

Unfortunately, due to warm weather slime does tend to melt in the mail!

Included in every order there is a slime care card as well as some borax. Follow the instructions detailed on the slime care card in order to eliminate the stickiness of the slime.

Unfortunately, slimes may slightly deflate overtime. We make sure not to use any shaving cream or other foaming products in our slimes, which helps with the deflation. If you wish to re-inflate your slime add small amounts of shaving cream and/or a simple slime that you may have. NOTE this may change the texture!

We don't accept returns, exchanges, or cancellations.

Please contact us if you have any problems with your order! We have a live chat available during normal business hours (located @ bottom right side of page) or you can also email us at contact@dopeslimes.com

In rare circumstanced If the order was placed by a minor or by mistake, we will accept returns only if the items are untouched and in resalable condition. We do charge a 25% restocking fee and you must pay the return shipping.