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Updated at 2023-07-19

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Store Policies

Shipping Policy

Processing Times:

Shipping cutoff time is 10am MST M-F.

Orders are processed and shipped weekdays M-F (holidays excluded). 

Over 90% of orders are shipped the same or following business day. In some rare cases the time needed to prepare an order can be longer. The maximum for processing is 5 business days but most are processed in one day or less.


Custom Slime Processing Times:

All custom slimes are handmade to order! Due to customization and extra time required for this product allow up to 7 business days* for processing/creation.


*Business days: Monday-Friday (holidays excluded)


Shipping Location:

All orders are fulfilled and ship from our Wearhouse located at: Dope Slimes LLC 1938 Wyott Drive, Cheyenne, WY 82007 Where Do We Ship To? We ship worldwide.


Shipping Time:

Shipping time comes into play once an order has shipped (after processing). We offer a variety of shipping options at checkout. An estimated shipping time will be quoted at checkout. Please note shipping times are estimates and cannot be guaranteed. Estimated transit time goes into effect once package has shipped (after processing).

We will not issue refunds for orders that are delayed due to weather or circumstances beyond our control.


Domestic (USA)

Economy Saver Mail - Transit times typically 3-10 business days

Express Mail - Transit time typically 2-3 business days

Canada Shipping (CA)

First Class Mail - Transit times typically 1-4 weeks

CA Ground - Transit times typically 3-7 business days

CA Express - Transit times typically 1-3 business days

Rest Of The World

First Class Mail - Transit times typically 1-8 weeks

Priority Mail - Transit times typically 1-12 business days


Custom Fees & Import Taxes:

Dope Slimes is not responsible for parcels that require additional postage fees. Both customs fees and import taxes are to be paid by the customer.

Incorrect Shipping Address:

We are not responsible for addresses that are missing information or are incorrect. We will not issue any refunds or exchanges for customers that put the wrong address or leave out address information (missing apt. #, wrong zip code etc.). If the address is wrong your package will most likely not arrive. If the order has not been shipped please email us and we will do our best to update the address before it has been shipped.


Refused Mail: We will not refund orders if they are refused.

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