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Updated at 2023-07-19

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Order Issues

Order Never Arrived

We regret to learn that your order has not arrived within the expected timeframe. Please accept our sincerest apologies for any inconvenience this may have caused.

Before taking further action, we recommend checking the following:

  • Tracking Information: If you were provided with a tracking number, please check the shipping carrier's website for the most up-to-date tracking status. Sometimes, there might be delays during transit.
  • Delivery Address: Double-check the shipping address you provided during checkout to ensure its accuracy. In some cases, inaccurate or incomplete addresses can lead to delivery delays or delivery failure. 

For any additional questions or assistance, contact us at support@dopeslimes.com.

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